Kenya Airways has finally responded to Zari Hassan's rant about her missing items on a Kenya Airways as she was on a flight from Johannesburg to Entebbe via Nairobi and lost her lagguage.
The mom of five took to Instagram sharing her ordeal with close to 7million followers. In her rant, the mom of five was bitter after discovering that four of her most costly fumes and a suit were missing.
"So disappointed, yet you claim to be the Pride of Africa. You are a disgrace," Zari tweeted.
This tweet got to the attention of the KQ staffers who swiftly responded.
"Dear Zari, we desire for all our customers to have a positive experience. We've reached out to to obtain your travel details to enable us to coordinate with the management at the airports of transfer (JHB, JKIA and EBB) to establish what happened. We kindly await your response."
"Thank You," Mama5 responded.